Privacy Policy

Last updated: 24.06.2026

Introduction

This Privacy Policy describes how Lida Green Ltd. collects, uses, stores and protects the personal data of users who visit the website or make purchases through our online store.

By using our website, you accept the practices described in this policy.

Data Controller

Lida Green Ltd.

Flat 5, 4/F, Won Hing Building
74-78 Stanley Street
Central, Hong Kong

BRN: 79349471

For any request relating to the protection of personal data, you can contact us through the Contact page available on the website.

Personal Data Collected

We may collect the following categories of personal data:

Information provided directly by the user

  • First name and surname

  • Billing address

  • Shipping address

  • Telephone number

  • Email address

  • Information about orders placed

Information collected automatically

When you use the website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Information obtained through cookies and similar technologies

Purposes of Processing

Personal data may be used to:

  • Process and manage orders

  • Provide customer service

  • Manage your customer account

  • Send updates relating to orders

  • Improve the website and the user experience

  • Prevent fraud and unauthorised activity

  • Comply with legal and regulatory obligations

With the user’s consent, we may also use the data to send promotional communications and newsletters.

Legal Basis for Processing

Personal data is processed on the basis of:

  • Performance of a contract (order management)

  • The user’s consent (marketing and newsletters)

  • Compliance with legal obligations

  • Legitimate business interest in the management and security of the website

Data Sharing

We may share certain personal data with service providers that assist us in running our business, including:

  • Payment service providers

  • Couriers and shipping companies

  • Hosting and IT infrastructure providers

  • Analytics and marketing tools

  • Customer service providers

These parties process the data solely for the purposes necessary to deliver the services requested.

We do not sell or transfer users’ personal data to third parties for commercial purposes.

Data Retention

Personal data is retained for as long as necessary to:

  • Manage the orders placed

  • Comply with tax and legal obligations

  • Resolve any disputes

  • Ensure the security and correct management of the site

Data Security

We adopt reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, disclosure or alteration.

However, no electronic transmission or storage system can be considered completely secure.

User Rights

Within the limits set by applicable law, users may:

  • Request access to their personal data

  • Request the correction of inaccurate data

  • Request the erasure of data

  • Object to certain processing

  • Request the restriction of processing

  • Request data portability

  • Withdraw consent previously given

Requests can be submitted through the Contact page of the website.

Cookies

Our site uses cookies and similar technologies to ensure the correct functioning of the site, improve the browsing experience and collect statistical information.

For further details, please see our Cookie Policy.

International Data Transfers

Some service providers used by the site may process personal data outside the user’s country of residence.

In such cases we adopt reasonable measures to ensure that processing takes place in compliance with applicable data protection legislation.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time.

Any changes will be published on this page along with the date of the last update.

Contact

For any questions relating to this Privacy Policy, you can contact us through the Contact page available on the website.